Privacy Policy
Last updated: September 2, 2026
This Privacy Policy describes how Joe Kovalck ("we," "us," or "our") collects, uses, and shares information when you visit or make a purchase from https://joe-kovalck.tropic-arts.com (the "Site").
By using the Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
When you use our Site, you may provide us with certain information directly, including:
- Contact details such as your name, email address, postal address, and phone number
- Payment information including billing address and payment card details (processed securely by our payment provider)
- Account information such as a username and password if you create an account
- Communications you send to us, including support requests and feedback
Information Collected Automatically
When you visit the Site, we automatically gather technical information about your device and browsing activity, including:
- Your IP address and approximate location
- Browser type and version
- Device type and operating system
- Pages visited, time spent on pages, and referring URLs
- Date and time of your visit
Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve the Site. These help us:
- Remember your preferences and settings
- Keep items in your shopping cart
- Understand how visitors interact with the Site
- Deliver relevant content and advertising
You can control cookies through your browser settings, though disabling them may affect how the Site functions.
Visitor Counts
We keep a private, aggregate count of visits to this Site — how many people came, which pages they read, and which website or search engine they arrived from. This count uses no cookies, is never shared with anyone else, and does not identify you. We do not store your IP address or your browser details alongside these counts.
To avoid counting the same visitor twice in a week, your IP address is combined with a secret that is replaced every week and turned into a value that cannot be reversed. That value is deleted after eight days and is never stored next to the counts. If you decline analytics in our cookie banner, you are not counted at all.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your account, orders, and inquiries
- Provide customer support
- Improve and personalize your experience on the Site
- Send marketing communications (where you have consented)
- Detect and prevent fraud or abuse
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We may share it in the following circumstances:
- Service providers — payment processing, shipping, hosting, and analytics
- Legal authorities — when required by law or to protect our rights
- Business transfers — in connection with a merger, acquisition, or sale of assets
All third parties are required to protect your information and use it only for the purposes we specify.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Object to or restrict certain processing
- Withdraw consent at any time
- Data portability — receive your data in a usable format
To exercise any of these rights, contact us using the details below.
Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.
Children's Privacy
The Site is not intended for individuals under the age of [16/13]. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us so we can remove it.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. Where this occurs, we take steps to ensure your information receives an adequate level of protection.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Joe Kovalck
Email: jkovalck@icloud.com
Address: [PHYSICAL ADDRESS]
Phone: [PHONE NUMBER]