Terms of Use

Last updated: September 2, 2026

These Terms of Use ("Terms") govern your access to and use of https://joe-kovalck.tropic-arts.com (the "Site") operated by Joe Kovalck ("we," "us," or "our"). Please read them carefully before using the Site or booking any services.

By accessing the Site, creating an account, or booking a service, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

Eligibility

You must be at least the age of majority in your jurisdiction to use the Site or enter into an agreement with us. By using the Site, you represent that you meet this requirement and that the information you provide is accurate and complete.

Accounts

Some features may require you to create an account. When you do, you agree to:

• Provide accurate, current, and complete information
• Keep your login credentials confidential
• Accept responsibility for all activity that occurs under your account
• Notify us promptly of any unauthorized use

We may suspend or terminate accounts that violate these Terms or are used in a fraudulent or abusive manner.

Services and Bookings

The Site allows you to learn about and request the services we offer. Submitting a booking or quote request is an offer to purchase; a booking is only confirmed once we accept it and provide confirmation. We reserve the right to decline, reschedule, or cancel a booking, including where:

• The requested date or service is unavailable
• The information provided is inaccurate or incomplete
• Access to the property or premises cannot be arranged safely
• We suspect fraudulent, unlawful, or abusive activity

Pricing and Payment

Prices, packages, and any add-ons are described on the Site and may change at any time before a booking is confirmed. Unless stated otherwise:

• Quoted prices are estimates based on the details you provide and may be adjusted if the actual scope differs
• Applicable taxes and fees are shown before you confirm
• Payment is due according to the terms presented at the time of booking

You authorize us to charge your selected payment method for the total amount, including any agreed add-ons.

Cancellations and Rescheduling

You may cancel or reschedule a booking in accordance with the cancellation policy presented at checkout. Cancellations made after the stated window, or repeated missed appointments, may be subject to a fee. Recurring plans have no long-term contract and may be paused or cancelled from your account or by contacting us.

Satisfaction Guarantee

If a completed service does not meet the standard described at the time of booking, contact us within the period stated in the applicable guarantee and we will work to make it right, which may include a re-service. This guarantee is our sole commitment regarding service quality and does not create any additional warranty.

Your Responsibilities

To help us deliver services safely and effectively, you agree to:

• Provide safe and timely access to the premises
• Secure or disclose any valuables, pets, hazards, or fragile items
• Ensure the premises are in a condition that allows the service to be performed
• Treat our staff with respect and provide a safe working environment

Acceptable Use

When using the Site, you agree not to:

• Violate any applicable law or regulation
• Infringe the rights of others or submit false or misleading information
• Interfere with, disrupt, or attempt to gain unauthorized access to the Site or its systems
• Use the Site to transmit malware, spam, or other harmful content
• Copy, scrape, or resell any part of the Site without our written permission

Intellectual Property

The Site and its content — including text, graphics, logos, images, and software — are owned by or licensed to us and are protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable license to access and use the Site for its intended purpose. You may not reproduce or distribute any content without our prior written consent.

User Content

If you submit reviews, feedback, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and reproduce that content in connection with our business. You are responsible for the content you submit and represent that you have the right to share it.

Third-Party Links

The Site may contain links to third-party websites or services that we do not control. We are not responsible for the content, policies, or practices of any third party, and providing a link does not imply endorsement.

Disclaimer of Warranties

The Site and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free.

Limitation of Liability

To the fullest extent permitted by law, Joe Kovalck and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or services. Our total liability for any claim will not exceed the amount you paid for the service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Joe Kovalck from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Site, your violation of these Terms, or your infringement of the rights of any third party.

Termination

We may suspend or terminate your access to the Site at any time, with or without notice, if you violate these Terms or engage in conduct we determine to be harmful. Provisions that by their nature should survive termination will continue to apply.

Governing Law

These Terms are governed by the laws of [STATE / COUNTRY], without regard to its conflict-of-law principles. Any dispute arising under these Terms will be subject to the exclusive jurisdiction of the courts located in [JURISDICTION].

Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

Contact Us

If you have questions about these Terms, please contact us:

Joe Kovalck
Email: jkovalck@icloud.com
Address: [PHYSICAL ADDRESS]
Phone: [PHONE NUMBER]